Our Featured Options
The key to an effective customer service is focusing on the channels where your customers are. Know your customers and let them interact with you across their favorite channels !
CONTACT CENTERS
Ideal for Global Operations integrating IP-PBX + SIP Trunk + SMS + E.MAIL + Whatsapp lines & Chat channels with our CRM included into a single interface or desktop panel.
CONTACT CENTERS
Ideal for Global Operations integrating IP-PBX + SIP Trunk + SMS + E.MAIL + Whatsapp lines & Chat channels with our CRM included into a single interface or desktop panel.
SMALL BUSINESS
Growing Businesses need to think about cloud technology integrated with CRM to control sales opportunities, delight customers and meet your team´s challenges, remote work options and more..
SMALL BUSINESS
Growing Businesses need to think about cloud technology integrated with CRM to control sales opportunities, delight customers and meet your team´s challenges, remote work options and more..
MIDSIZE BUSINESS
Gain agility and scalability without complex upgrades or hidden costs. Optimize your workforce, workflows and infrastructure as your business evolves and lead your sales in an efficient way.
MIDSIZE BUSINESS
Simply scale up or down accordingly with your needs with the most features and options available. WAPPIT ensures you´re always connected to lead sales in an efficiente way.
Services Integrated into Our Platform
We Connect : Voice | E-mail | Web Chat | Whatsapp API | SMS | Facebook & Instagram | CRM | Landing pages design + AI Tools | You can manage all your customers Interactions and keep track of the Customer Journey on a unique system, using Our powerful Omnichannel solution
WAPPIT is integrated with Asterisk™ callcenter software features to provide a powerful CTI System for your Call Center or Contact Center! Our Call Center solution is designed to let you manage at best Agents, Queues, PBX Extensions and more.
Enhance your sales funnel, leads registration and product catalogue creation using our powerful CRM. Manage business oportunities created from adds campaigns and register all the leads information that arrives from any contact channel and create new orders.
Our SMS platform lets you create your campaigns to send massive SMS messages ( 1 WAY OR 2 WAY). Likewise your agents or sales team can easily send infividual messages to any country directly from the CRM interface.
Build flow conversations and capture information to interact with CRM or ERP databases to automate customer attention from Whatsapp, Chatweb and social media networks through our NO-CODE ChatBot Studio. Not require programing knowledge to use it.
Activate your own official whatsapp numbers in any country where you need it and create personalized Templates for individual or massive Whatsapp notifications for your leads and assign conversations to your sales team.
DIGITAL MARKETING WITH AI TOOLS
Our 99Builder Tool let you create sales funnels and landing pages with AI to locate new leads into the social marketing campaigns. According with your business goals, you will have different template options available such as: WhatsApp Method, Lead Generation, Lead Magnet, Launch, and much more.
Our Pre-Configured Service Plans Portfolio
Please, check all the services included into each Plan listed bellow and select the plan of your preference according with your needs. NOTE: You can add more services if you require.
Why We Are Different?
More than 20 Yrs Experience
We had been solved a wide variety of Sales and Customer Service issues regarding in IP Telephony, Callcenter operations, Whatsapp API for business, Chatbots and the use of IA for digital marketing Tools into Health Care, Financial, Real State and Callcenter Companies.
Global Service Communication Provider
We operate as a ITSP, VoIP, SMS and BSP provider with high quality and low rates connections for companies of any size over the world
We provide Cloud integrated IT solutions
Customers can select different options starting with Omnichannel Solution or a singular personalized automatization with Chatbots or IA options for your business.
Happy Customers
130
+Employer Solutions
60
+Online Support
30
+Project Completed
33
+Frequently Asked Questions about WAPPIT
Check the following questions and answers about our Cloud Solution
Sure, if you select any of our pre-configured Plans you can add services that are not included, some of them could generate additional cost that you have to pay to use it.
When you decide to affiliate to our service platform, you will receive the entire access to the platform and you can fix your credit card to apply your payments according with your option selected: Monthly, Semi Annual or Yearly
Sure, if you just have your own IP-PBX configured and it runs with SIP protocol you can integrate it to our omnichannel solution and reduce cost in your monthly payment plan. Examples of IP-PBX that could be integrated: Free.PBX, Issabel, Elastix, Xorcom, ViciDial or any other propietary system like Panasonic that have installed SIP licenses for IP connections.
Sure, our technical support area can develop an API connection using Web services to integrate your system with our application. This development could be free in some cases or could generate additional cost and time for its implementation.
No, our solution is 100% in the cloud and is accessed through the browser with a username and password. Even the webphone built into the desktop area is already installed and ready to receive or make calls, requiring only the configuration of the output media (headphone).
Official lines are those that are assigned to a Facebook Business Verified Business Account (Company or business account) and allow you to connect directly with the Whatsapp Business API to perform certain functions such as:
- Sending unlimited Mass notifications through Whatsapp
- First 1,000 free conversations in a 24-hour session or conversation window with unlimited interactions in the conversation.
- Establish a single WhatsApp line for your company, but staffed by multiple agents from your team of consultants.
- Develop reports with key information for the continuous improvement of your business communication on WhatsApp.
Automate conversations with a chatbot
- Integrate with other applications such as: CRM, ERP, LiveChat, etc.
WhatsApp Official Partners such as WAPPIT are responsible for creating features to enhance the scope of the WhatsApp platform through the use of the Whatsapp Business API and create more robust solutions or applications for businesses or companies.
You can integrate the lines of your choice (Regular or Conventional Whatsapp Lines).
Of course, however you have to validate with our technological support area who will review the technological way or ways to make the connection according to the technology you are using, such as: analog phone lines, SIP Trunks or DID numbers from another telecom operator. For outgoing calls we can connect our outgoing SIP trunks where we have the best rates in the market to any destination in the world.
